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    Privacy Policy

    Effective Date: January 1, 2026

    C Robertson Group LLC, doing business as CRG Hostmaster ("we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our websites, crobertsongroup.com and crghostmaster.com (together, the "Sites"), how we use it, and the choices you have.

    By using the Sites or submitting information through them, you agree to the practices described in this policy.

    1. Information We Collect

    Information you provide directly. When you fill out a contact form, request an audit, book a call, subscribe to our emails, opt in to text messages, or otherwise reach out, we may collect your name, email address, phone number, business name, and any details you choose to include in your message.

    Information collected automatically. When you visit the Sites, we may automatically collect technical information such as your IP address, browser type, device type, pages viewed, referring website, and the dates and times of your visits. This is gathered through cookies and similar technologies (see Section 4).

    2. How We Use Your Information

    We use the information we collect to:

    • Respond to your inquiries and provide the services you request
    • Send you information, proposals, or follow-ups related to our services
    • Send marketing or educational emails, where you have opted in (you can unsubscribe at any time)
    • Send text (SMS) messages, where you have opted in (see Section 3)
    • Operate, maintain, and improve the Sites
    • Understand how visitors use the Sites so we can make them better
    • Comply with legal obligations and protect our rights

    We do not sell your personal information.

    3. Text (SMS) Messaging

    If you provide your mobile phone number and opt in, we may send you text messages such as appointment reminders, service updates, and — where you have separately consented — marketing messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. Consent to receive text messages is not a condition of any purchase.

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and service providers who assist us in delivering messages and operating our business.

    4. Cookies and Tracking Technologies

    The Sites use cookies and similar technologies to remember your preferences, understand site usage, and improve your experience. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Sites may not function properly without them.

    5. Third-Party Services

    We use trusted third-party tools to operate our business and the Sites. These providers may process your information on our behalf, and each has its own privacy policy. Depending on how you interact with us, these may include:

    • Customer relationship and marketing platforms (e.g., our CRM, email, and text messaging system)
    • Website analytics providers
    • Scheduling and form tools
    • Payment processors (if you purchase a service)

    6. How We Share Your Information

    We share personal information only in limited circumstances:

    • With service providers who perform functions on our behalf, under confidentiality obligations
    • For legal reasons, if required by law, subpoena, or to protect our rights, safety, or property
    • In a business transfer, such as a merger, acquisition, or sale of assets

    We do not sell or rent your personal information to third parties.

    7. Data Retention

    We keep personal information only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

    8. Data Security

    We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

    9. Your Rights and Choices

    Depending on where you live, you may have the right to:

    • Request access to the personal information we hold about you
    • Request that we correct or delete your personal information
    • Opt out of marketing communications at any time (via the unsubscribe link in our emails, or by replying STOP to texts)
    • Opt out of the "sale" or "sharing" of personal information (we do not sell your information)

    To exercise any of these rights, contact us using the details in Section 13. We will respond within the timeframe required by applicable law.

    10. Children's Privacy

    The Sites are intended for business professionals and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

    11. Links to Other Websites

    The Sites may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Significant changes will be communicated where appropriate. Your continued use of the Sites after changes are posted constitutes acceptance of the updated policy.

    13. Contact Us

    If you have questions about this Privacy Policy or how we handle your information, please contact us:

    C Robertson Group LLC / CRG Hostmaster
    Email: support@crobertsongroup.com or support@crghostmaster.com
    Websites: crobertsongroup.com · crghostmaster.com